This dataset contains facility-level health service delivery assessments from health facilities across Nandi County, Kenya. The survey captures patient and stakeholder perceptions of service quality across ten key dimensions: accessibility, infrastructure and cleanliness, PWD (person with disabilities) access, staff courtesy, waiting times, communication, medicine availability, confidentiality, water and sanitation, and overall satisfaction.
Each record includes:
- Facility information: Name, type (e.g., dispensary), ownership (public/private), and operational status
- Quality ratings: Numerical scores (scale 1-4) for each service dimension
- Perception classifications: Categorized assessments (Positive/Moderate/Negative) corresponding to the scores
- Facility readiness indicators: Staffing adequacy, referral capability, and gender-sensitive services (yes/no flags)
- Infrastructure gaps: Open-ended responses identifying critical facility improvements needed
- Geographic coordinates: Latitude and longitude for spatial analysis
Purpose: To assess health facility service delivery performance and inform prioritization of facility improvements and resource allocation across Nandi County.
Coverage: Health facilities across multiple subcounties and wards in Nandi County